FREQUENTLY ASKED QUESTIONS

BEST RATES GUARANTEED?
This is the official website of the Hotel Executive Florence and we do not allow third parties to undercut our rates. In addition we have “Members Only” rates which guarantees you the Best Rate  at the Hotel Executive in Florence fi you book directly online with our secure reservation system!

CANCELLATION POLICY?
Cancellations received (through the booking system) more than 48 hours before your expected arrival will not incur any penalty. Cancellations received after this time incur the cost of the first night of your booking.

DELUXE OR CLASSIC?
Our Deluxe rooms are painstakingly designed in splendid, antiquated Florentine style to reflect the period in which our historical building was constructed. They are more spacious and have marble en suite bathrooms.

PRIVATE PARKING?
Not on site but we through our partners nearby we can arrange for your car to be picked up, valeted and kept securely.  This service has a daily cost, see the reception for details.

RESTAURANT?
There is a bar and lounge but sadly no restaurant. Italian buffet breakfast is served daily in the breakfast room but for lunch and dinner we recommend consulting the hotel’s informed concierge team.

CHECK IN AND CHECK OUT?
Check in from 2:00 PM to midnight and check out from midnight to midday.

NON SMOKING ROOMS?
Yes.

WI-FI?
Yes, free of charge.

AIRPORT TRANSFER SERVICE?
Yes. If you want a private car from Florence’s Amerigo Vespucci Airport or railway station of Santa Maria Novella, please contact us at the time of your reservation online. You’ll be able to leave us a note before you confirm your booking and we’ll contact you to organise your pick-up.

BREAKFAST?
Yes a sumptuous buffet breakfast is included in the price.

LOCATION?
Yes. The Hotel Executive enjoys a great location in a quiet neighbourhood of Florence’s historical centre, just a few streets away from the banks of the River Arno.

NEAREST METRO?
Our hotel is 8 minutes away from the Santa Maria Novella Station.

INTERNATIONAL TV?
Yes, digital TVs with international channels such as BBC and CNN.

CONCIERGE?
Yes, 24/7.

MEETING ROOM?
Yes.

PETS?
Pets are allowed on request. Charges may apply.

MINI BAR?
Yes.

LANGUAGES?
Italian, French, Spanish, English, German.

AIR CONDITIONING?
Yes of course everywhere in the hotel. You need it especially in the Summer months.